Logística Your chatbot automatically responds to order status updates across all your channels.
Connect Databot with Envíame and automate order tracking on WhatsApp, Instagram, Facebook and web. Real-time information: shipment status, invoice and estimated delivery dates, without human intervention.
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100% automatic tracking
The bot queries Envíame in real time and responds about status, invoice and delivery dates.
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Native multichannel
Serves customers on WhatsApp, Instagram, Facebook Messenger and web from a single integration.
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No human intervention
The bot handles all tracking queries autonomously, freeing your team for higher-value tasks.
Frequently asked questions
Does it require technical setup?
No, the Envíame integration requires no code. Activate it in minutes from the Databot panel.
Which eCommerce platforms are supported?
Compatible with Shopify, WooCommerce, VTEX, Jumpseller and any platform integrated with Envíame.
Does the customer need a tracking number?
Yes, the customer provides their tracking number and the bot queries the status in real time from Envíame.
Is the information real time?
Yes, each query goes directly to the Envíame API, guaranteeing always up-to-date information.
What shipment information does the bot provide?
Order status, invoice number, estimated delivery dates and latest package movements.
What happens if the tracking number is invalid?
The bot informs the customer that the number was not found and asks them to verify it or contact the seller.
Envíame + Databot
Empieza hoy, sin configuración técnica
Conecta tu cuenta en minutos y automatiza desde el primer día.
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