The repetitive work, on autopilot. No code.
Build workflows that run on their own when a ticket is created, changes or is closed (and soon contacts, deals, conversations and quotes): assign the right agent, notify by WhatsApp or email and connect Google Sheets, Google Calendar or your own system.
More than 200 companies in Chile, Latin America and Spain
Trigger, condition and action. Drag and done.
A visual editor designed for your service team: no coding, with Yes / No branches.
Trigger · When it starts
- When a ticket is created
- When it’s updated
- When a field changes
- When it’s closed
- When it’s deleted
Condition · Checks a field
Every condition opens two paths: Yes and No.
Action · What it does
- Send email
- Send WhatsApp template
- Assign agent
- Add row in Google Sheets
- Create event in Google Calendar
- Send webhook to your system
Workflows your customers notice.
Ideas service and after-sales teams already use with Databot.
Urgent complaint
Shipping follow-up
Email confirmation
Reports without spreadsheets
Visits and technical service
Your ERP up to date
Turn on, pause and organize your workflows.
See at a glance what each automation does, switch it on or off with one click and edit it when your process changes.
- List with the trigger, conditions and actions of each workflow
- Avoids chain reactions: it doesn’t run if another automation triggered it
- Ticket variables in every message: name, order, tracking
Connected to the rest of Databot.
Integrations
Google Sheets, Google Calendar, WhatsApp and webhooks to your ERP or CRM.
See integrations →We build your first workflow in the demo.
Tell us which task your team repeats every day and we’ll automate it together.