Everything your company knows, ready to answer.
Upload your documents, connect your website and define your FAQs. Your AI agent understands them, finds the right passage in every conversation and answers with your information, not the internet’s.
More than 200 companies in Chile, Latin America and Spain
Your information, the way you already have it.
No need to rewrite anything or build an FAQ from scratch: use the documents your team already has.
PDF and Word
Policies, manuals, spec sheets and procedures, uploaded one by one.
Web pages and sitemap
It reads your pages, and you re-read them all with one click on “Refresh all”.
Questions and answers
Question-answer pairs for the cases you want to control in detail.
One base per bot
Each bot has its own base: ideal if you serve several brands, countries or teams.
Context variables
User, channel, session and your own data to personalize every answer.
It finds the answer, even when they ask differently.
Search is semantic: it understands what the customer means, not just the words they use.
Size exchanges are accepted within 30 days, with the product unused and with its tag…
Understands the meaning
“It’s too small”, “the size didn’t fit” and “I want to exchange it” lead to the same passage.
Answers in your tone
It doesn’t paste the document’s paragraph: it explains it short and clear, like your team would.
Doesn’t make things up
If the answer isn’t in your information, it says so and hands off to a person.
Your policy changed: upload the document and you’re done.
No retraining, no waiting on anyone. Replace the document and your agent answers with the current version.
- Upload each document whenever you need, no retraining
- “Refresh all” button to re-read your web pages
- Mention documents with @ inside your agent’s prompt
- One knowledge base per bot
The foundation of everything your agent answers.
AI Configuration
Define how your agent thinks and which documents it uses in each case.
See AI Configuration →Upload a document and ask it anything.
In the demo we load your policies or your manual and you see how your agent answers.