● Platform · Channels

Your customers write wherever they want. Your agent answers on all of them.

WhatsApp, Instagram, Messenger, your website and Mercado Libre served by the same AI agent, with the same knowledge and a single inbox for your team.

Request a demo → See Databot Live

Official connections:

Instagram

Messenger

Website

Mercado Libre

More than 200 companies in Chile, Latin America and Spain

Camila RojasOne profile · 2 channels · 1 conversation

AI agent

Instagram · yesterday 9:40 pm

Hi! Does the Atenas parka come in size M? 😍

Hi Camila! Yes, there are 3 left in size M, in black and olive green. Want to see both?

I’ll message you on WhatsApp tomorrow to buy it

WhatsApp · today 10:12 am

Hi, it’s me from the parka yesterday

Hi again, Camila! 🙌 Here’s the payment link for the Atenas parka, size M, black. Shall we ship to the same address as your last order?

Answered by the AI agent · with the Instagram context

Mercado Libre

Question answered with real stock

5 channels, one agent

Every channel, served the way it should be.

Official connections, no unauthorized bots or scraping. The agent adapts the format to each channel: buttons and templates on WhatsApp, short replies on Instagram, pre-purchase questions on Mercado Libre.

WhatsApp Business API

Meta’s official connection, with your verified number.

Templates and buttons
Voice notes, photos and documents
Bulk messages with templates

See details →

Instagram

Direct messages from people who discover you on social.

Direct messages
Replies to your stories
Handover to your team

See details →

Messenger

Your Facebook page inbox, answered instantly.

Messages to your page
Same agent, same tone
Handover to your team

Chat on your website

A branded chat that sells and solves inside your store.

Your colors and logo
Product carousel
Works on your e-commerce

Mercado Libre

Questions on your listings and messages for every order.

Pre-purchase questions
Post-sale messages
With real stock

See details →

One brain

Set it up once. It answers just as well everywhere.

The same prompt, knowledge base, catalog and rules behind every channel. Change something and it updates on all of them.

Instagram

Messenger

Website

Mercado Libre

Your AI agent

Databot

AI configuration · how it thinks and answers Knowledge base · documents, web and FAQs Catalog and inventory · stock and prices Integrations · CMS, CRM and couriers

Solves it on its own

Hands over to your team in Databot Live

Opens a ticket

Logs the contact in the CRM

One inbox

When a person is needed, everything lands in Databot Live.

Your team handles every channel from one screen, with the full history and what the agent already solved. Nobody asks the customer to repeat themselves.

Discover Databot Live →

Databot LiveAll channels

Camila RojasI want to change the shipping address

Assigned to you

buyer_8841Does it fit a 2019 car?

Solved by AI

@vale.mxI want to talk to someone

Waiting

Web visitorDo you issue company invoices?

Solved by AI

Jorge PérezComplaint about a damaged product

Ticket open

How we connect them

You pick the channels. We get them running.

Our team connects them with you, trains the agent and tests it before going live.

Official WhatsApp Business API

We register your account with Meta or migrate your current number, and set up your templates from Databot.

Instagram and Messenger

You connect your page and your Instagram account with a Meta login.

Chat on your website

Paste one line of code or we install it on your store. Adapt it to your colors and brand.

Mercado Libre

Authorize your seller account and the agent starts answering questions and order messages.

Free demo · 30 min

Connect your channels and watch your agent serve on all of them.

In the demo we show you how it would answer on WhatsApp, Instagram, your website and Mercado Libre, with examples from your business.