The same old questions, answered on their own, 24/7.
Your agent learns from your documents, your website and your policies, and answers opening hours, shipping, exchanges, payments and everything your team repeats today. And when it doesn’t know something, it doesn’t make it up: it says so and hands over to a person.
More than 200 companies in Chile, Latin America and Spain
80% of inquiries are the same.
Your agent answers them with your information, in your tone, and frees your team for the cases that truly need a person.
Upload your documents. Your agent already knows them.
Each bot has its own knowledge base with everything it can answer. When you change a policy, you upload the new document and your agent answers with the updated version.
- PDF, Word and pages from your website
- Answers with your information, not the internet
- Refresh all your web pages in one click
- Answers in the customer’s language
It answers what it knows. The rest, it hands over.
No made-up answers
If the answer isn’t in your information, it says so and doesn’t improvise.
Hands over to your team
The conversation moves to Databot Live with full context, so nobody has to repeat the question.
See Databot Live →Learns from what it didn’t know
Unanswered questions show up in Re-training so you can complete them in minutes.
See Re-training →One knowledge base, every channel.
Train once and your agent answers the same way on every channel.
Bring us your frequently asked questions.
In the demo we load your documents and ask your agent the questions your team gets the most.