Terms and Conditions
Last updated: May 2026
These Terms and Conditions (the "Terms and Conditions") govern access to and use of Databot's services and/or all solutions offered by Databot Spa., a company incorporated under the laws of Chile, the sole owner of Databot ("Databot"), as well as the use of and access to its website, digital platform (the "Platform") and all services and applications (the "Services"). These Terms and Conditions apply to all visitors, users and individuals who access, contract for or use the Services. Use of the Services shall include, at a minimum, these Terms and Conditions.
READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE ACCESSING THE PLATFORM AND USING AND/OR ACCEPTING THE SERVICES. ANY INDIVIDUAL AND/OR LEGAL ENTITY THAT DOES NOT ACCEPT THESE TERMS AND CONDITIONS OR THE PRIVACY POLICY, WHICH ARE MANDATORY AND BINDING, MUST REFRAIN FROM ACCESSING AND USING THE PLATFORM AND SHALL NOT BE PERMITTED TO CONTRACT FOR THE SERVICES.
These Terms and Conditions constitute a legal agreement between you and Databot governing the main terms and conditions for accessing and using the Platform and contracting for the Services. If you do not accept these Terms and Conditions, you may not access the Platform or contract for the Services. These Terms and Conditions, together with any updates, modifications, additional terms and related policies, constitute the legal agreement between Databot and you. These Terms and Conditions expressly supersede any prior agreements or commitments entered into between the parties. Databot may at any time terminate these Terms and Conditions and also unilaterally, without cause, cease offering or deny access to the Platform and/or the provision of the Services, in whole or in part, without giving rise to any claim or compensation on your behalf.
Databot reserves the right to unilaterally modify these Terms and Conditions and/or the Privacy Policy without prior notice or approval.
ONE: REGISTRATION. ACCOUNT.
1.1 In order to use the Services, you must have a Databot account or create a new account (the "Account"). You may access the Platform and/or use the Services only to the extent that these Terms and Conditions and applicable law are strictly complied with.
1.2 By accessing and/or using any of the Services and/or the Platform, you agree that you will be bound by these Terms and Conditions. If you access the Platform or use the Services on behalf of an organization, entity or legal person of any kind (the "Organization"), you agree and acknowledge that the Organization, through you, agrees to these Terms and Conditions, and that you have the authority to represent and bind the Organization.
You also agree and acknowledge that the Services may change from time to time as they evolve, or as features are added or removed or modifications are made to the Platform, which may occur without prior notice.
1.3 Use of and access to the Platform, website, app and/or any other software that may be developed by Databot in the future, as well as contracting for the Services, is strictly prohibited for any person who is a minor under applicable law.
1.4 You shall be solely responsible for all activity that occurs in your Databot account (including, without limitation, data belonging to third parties).
1.5 You may create a Databot account through any registration method that Databot unilaterally provides from time to time. It is your responsibility to create a personal security password for access to your Account, as well as to keep your Databot Account access password secure, and you must immediately notify Databot of any unauthorized use of your Databot Account or any other breach of your Account. By means of these Terms and Conditions, you agree not to disclose your password to third parties. If Databot detects or reasonably believes that different Accounts contain coincidental or related data, it may cancel, suspend or disable all related Accounts without giving rise to any right to claim on your part and/or that of the holders of the other Accounts. You shall be solely responsible for the care of your Account and for keeping your access passwords protected. Databot shall not be responsible for any loss or damage caused by failure to comply with the requirements set forth herein.
1.6 Each Account is unique and non-transferable, which means you may not use other users' and/or customers' Databot accounts without the necessary authorization, which must at minimum include the prior written authorization of such user and of Databot.
1.7 You agree and acknowledge that Databot shall not be responsible for any loss or damage suffered by you or by third parties arising from any breach by you of these Terms and Conditions.
1.8 When requesting registration of a Databot account, you will be asked for certain information (including contact details, service description, approximate number of customers, etc.) as part of the registration process for access to the Databot Platform, or to continue with the use and contracting of the Services, which must be accurate. In this regard, you guarantee and are responsible, in any case, for the truthfulness, accuracy, validity and authenticity of such data. The data you provide will be incorporated into a personal database for which Databot is responsible. Databot may request reports from various public or private databases in relation to information and/or data corresponding to you. For more information, please consult Databot's Privacy Policy.
1.9 Databot at its sole discretion may deny your registration and/or deregister you at any time on its own authority, without this giving rise to any right to claim and/or compensation on your part. 1.10. The Services will be provided on a monthly subscription basis and will be paid in accordance with the provisions of clause Four.
TWO: USE OF THE SERVICES.
2.1 Through the Platform and by contracting for the Services, you will be able to interact automatically with third parties or your customers, responding to inquiries made by such parties or even making inquiries that you consider necessary related to the provision of your services, all in accordance with the corresponding specifications you provide us.
2.2 The conversation between you and your customers and/or potential customers may have unlimited interactions or those you request, and will be considered ended in the following cases: (a) inactivity on the part of the user for a period of five (5) minutes, (b) redirection of the conversation to another channel (external form, telephone operator, etc.), (c) an active option to close the conversation window in the chat window; and it may also end when the configured dialogue flow reaches its end.
2.3 It is an essential condition that the Services be used in connection with your business. For this reason, you will not be authorized to use the Services for different purposes, and Databot may partially or fully suspend your account or immediately cancel the provision of the Services without this giving rise to any right to claim on your part.
THREE: USE OF THE PLATFORM.
3.1 Databot shall have the authority to deny or restrict access to or subsequent use of the Platform to any individual or legal entity at its sole discretion, without this creating the possibility of claiming any harm on the part of such persons. Databot shall not be responsible if you do not have devices compatible with the use of the Platform and/or necessary for contracting the Services. You agree to make appropriate and lawful use of the Platform in accordance with applicable law, these Terms and Conditions, generally accepted moral standards and good customs, and public order. Notwithstanding the foregoing, when accessing and using the Platform and during the contracting of Services, you agree and undertake to:
(i) Contract the Service for your personal use, accepting that you are not authorized or have the necessary authority to transfer, in any form, your Account to a third party.
(ii) Not authorize third parties to use your Account, being fully responsible for acts carried out in your name by any other individual or legal entity, with or without your consent.
(iii) Not transfer or otherwise assign your account to any other person or legal entity. (iv) Not use an account that is subject to any rights of a person other than yourself without proper authorization as provided in these Terms and Conditions.
(vi) Not attempt to damage the Service or the Platform in any way, or access restricted resources on the Platform.
(vii) Keep the password of your Account and any identification provided to allow you access to and use of the Platform and the contracting of the Services securely and confidentially.
(ix) Not attempt to access, use and/or manipulate data of Databot, its customers, affiliates, users or third parties.
(x) Not introduce or spread computer viruses or any other physical or logical systems capable of causing damage to the Platform and/or devices of Databot, third parties, customers, users and/or partners.
(xi) Comply with all legislation applicable to the contracting of the Services and interaction with your customers and/or potential customers, including, without limitation, personal data protection in accordance with the jurisdiction in which you wish to use the Services.
(xii) Not sell, dispose of in any way, lend, deliver, license or sublicense, transfer or grant for use, whether partially or totally, temporarily or permanently, free of charge or for consideration, any of the Services to third parties, except with Databot's express written authorization.
(xiii) Not use the Services for illegal purposes, in violation of any applicable law or for the promotion of illegal activities.
(xiv) Not impersonate other individuals through the Services or otherwise misrepresent your affiliation with any person or entity in a manner intended to confuse or deceive others.
(xv) Not publish or upload private or personally identifiable information of third parties, such as credit card numbers, addresses or identity document numbers, without express authorization and permission.
(vii) Not send unsolicited communications, promotions, announcements, or spam.
(xvi) Not access, manipulate or use non-public areas of the Services, Databot's computer systems or Databot's providers' technical support systems.
(xvii) Not probe, scan or test the vulnerability of any system or network, or breach or circumvent security or authentication measures.
(xviii) Not access or search the Services by any means other than Databot's public interfaces.
(xix) Not forge any TCP/IP header or email or posting header information, or in any way use the Services to send altered, deceptive or false information.
(xx) Not interfere with or disrupt the access of any user, host or network, including, without limitation, sending viruses, sending spam, mail-bombing the Services, or encrypting Client Intellectual Property in a way that interferes with or creates an excessive burden on the Services. International users agree to comply with all local and international laws regarding acceptable conduct and knowledge. Databot may investigate and/or suspend your account if you violate any of the foregoing rules. Additionally, Databot reserves the right to immediately terminate your account without prior notice in the event that, in its sole and absolute judgment, you violate these Terms and Conditions, or abuse its Services.
You agree that you will not use the Services in a manner contrary to good faith, public policy and applicable law.
FOUR: PAYMENT FOR SERVICES.
4.1 The fees applicable to the Service will be those unilaterally determined by Databot. You agree that it is Databot who sets such fees. The fees for contracting the Services will be charged by Databot, and you must make payment prior to the start of provision of the Services for the following monthly or annual cycle (which may not be a calendar cycle), as applicable, by credit card, bank transfer to an account designated by Databot, or any other form of payment to be agreed between the Parties, and Databot must issue the corresponding invoice. If you fail to comply with this obligation, Databot has the right to deny provision of the Services without giving rise to any right to compensation or claim on your behalf.
FIVE: LICENSE.
5.1 Subject to these Terms and Conditions and provided that you have a registered Databot account and are current on Service payments as provided in clause Four above, Databot grants you a license to use the Services, which will be non-exclusive and limited in time to the contracting of the Services, and you may not sublicense it to third parties. Databot reserves all rights not expressly granted in these Terms and Conditions, and Databot may terminate this license at any time without cause, without granting you any right to compensation and/or claim. This license does not imply any transfer of Databot's ownership rights to you.
SIX: INTELLECTUAL PROPERTY.
6.1 All rights, titles and interests in the Services (excluding Client Intellectual Property (as defined below)) are and shall remain the exclusive property of Databot and its licensors. The Services are protected by copyright, trademark and other applicable laws, both in Chile and abroad. Contracting the Services and the license granted by these Terms and Conditions does not under any circumstances imply that you have the right to use the Databot name and/or any of its trademarks, logos, domain names and other distinctive brand features. Any observations, opinions, suggestions or comments you may provide in relation to the Services will be merely informational, and Databot may unilaterally disregard or not such recommendations, as well as use or not use those observations, opinions, comments or suggestions in the manner Databot deems appropriate, without this creating any obligation to you. Notwithstanding the foregoing, Databot may include the Databot logo, including a link to Databot's website, within or below the Databot chat window.
6.2 The software used to provide the Services as a whole, as well as each of its component elements, updates, source code, new versions, processes, images, animations, modules, videos, audio, text, and algorithms or sub-programs incorporated therein, as well as printed or electronic or digital materials accompanying them, and any copies thereof, form part of Databot's intellectual property, which retains all rights thereto, the use of which is permitted to you within the limits stipulated in these Terms and Conditions. Such rights are protected by national and international laws and regulations, as well as international copyright and intellectual property laws and treaties. You agree not to remove or delete copyright notices, trademarks, trade names and, in general, any notice found in the documentation relating thereto.
6.3 You acknowledge and agree that Databot may include you or your Organization in Databot's public list of customers, for which purpose it may identify you by using your trademarks, logos and/or trade name.
SEVEN: CLIENT INTELLECTUAL PROPERTY.
7.1 Among other uses, the Services allow you to create, publish or upload information, text, graphics or other materials (the "Client Intellectual Property") and share it with third parties. You shall retain ownership of the Client Intellectual Property, and you acknowledge that Databot has no and will have no liability if users or third parties copy, modify, retransmit or disseminate the Client Intellectual Property. You understand and agree that publishing Client Intellectual Property on the Services is not a substitute for registration with the competent authority on copyright or any other copyright entity. In this regard, you should carefully analyze with your own advisors what you choose to share through the Services.
7.2 You agree not to create, upload or publish Client Intellectual Property that: (a) may create a risk of harm, loss, physical or mental injury, emotional distress, death, disability, disfigurement or physical or mental illness to you or any other person or any animal; (b) may create a risk of loss or damage to any person or property; (c) is intended to harm or exploit minors by exposing them to inappropriate Client Intellectual Property, requesting personal or other information from them; (d) may constitute or contribute to a crime or tort of any kind; (e) contains any information or Client Intellectual Property that is considered illegal, harmful, abusive, racially or ethnically offensive, defamatory, invasive of personal privacy, harassing or humiliating to others, slanderous, threatening or profane; (f) contains any information or Client Intellectual Property that is illegal (including, but not limited to, disclosure of confidential information by provision of law or by virtue of third-party commercial information); (g) contains any information or Client Intellectual Property that you are not entitled to disseminate; or (h) contains any information or Client Intellectual Property that you know to be incorrect or outdated. You agree that any Client Intellectual Property you post may not violate any rights of third parties, including, without limitation, intellectual property rights or privacy rights.
7.3 Databot reserves the right, but is in no way obligated, to reject and/or remove any Client Intellectual Property that it considers, in its sole discretion, to violate these provisions, without granting you any right to claim.
7.4 You shall retain ownership of the Client Intellectual Property, but you authorize Databot to use, copy, reproduce, process, adapt, modify, publish, transmit, edit, translate, display and distribute such Client Intellectual Property in connection with the provision of the Services, granting Databot a royalty-free, non-exclusive and perpetual license over the Client Intellectual Property.
7.5 You agree that Databot may use the Client Intellectual Property as well as questions and answers, interactions and any content owned by you to improve its understanding processes and artificial intelligence algorithms. You agree that Databot may modify or adapt the Client Intellectual Property in order to transmit, display or distribute it through social networks and/or different media. You also authorize Databot to make changes to the Client Intellectual Property when these are necessary, in Databot's judgment, to adapt such Client Intellectual Property to any requirement or limitation of any network, device, service or medium of communication, without granting you any right to claim.
7.6 Databot reserves the right, but is in no way obligated, to suppress or reject the distribution of any Client Intellectual Property on the Services. It also reserves the right to access, read, preserve and disclose any information if it reasonably believes it is necessary to (i) comply with any applicable law, regulation, legal process or governmental request, (ii) enforce these Terms and Conditions, including investigation of possible violations thereof, (iii) detect, prevent, or otherwise address fraud, security or technical matters, (iv) respond to user support requests, or (v) protect the rights, property or safety of Databot, its users and the general public.
EIGHT: USE OF CLIENT INTELLECTUAL PROPERTY.
8.1 Client Intellectual Property included or to be included in the Services, whether public or transmitted by users privately, is the sole responsibility of the originator of such Client Intellectual Property. Databot does not endorse, support, represent or warrant the integrity, truthfulness, accuracy or reliability of any Client Intellectual Property created, uploaded or published through the Services, nor does it endorse any opinions expressed through the Services. Databot is not in a position to supervise and/or control Client Intellectual Property created, uploaded or published through the Services, so it cannot assume responsibility in relation to such Client Intellectual Property. Therefore, if you use or rely on any Client Intellectual Property or materials created, uploaded or published through the Services, it will be under your sole responsibility, and you must hold Databot harmless at all times for such Client Intellectual Property. Under no circumstances shall Databot be responsible for Client Intellectual Property, loss or damage of any kind incurred as a result of the use of any Client Intellectual Property in the Service.
8.2 You agree that you are solely responsible for the use you make of the Services, as well as for any Client Intellectual Property you provide, the consequences thereof, including use of the Client Intellectual Property by other users and third parties. You understand that if you do not have the right to upload the Client Intellectual Property to the Services, doing so may subject you to legal liability. Databot shall not be responsible for the use you make of the Client Intellectual Property in accordance with these Terms and Conditions. You represent and warrant that you have all rights, authority and authorization necessary to grant the rights granted herein over any Client Intellectual Property you submit.
NINE: PLATFORM USE AND WARRANTY.
9.1 Databot does not guarantee the continuity of operation and/or access to the Platform and/or the Services. Consequently, Databot shall in no event be responsible for any damages that may arise from (i) lack of availability or accessibility to the Platform and/or provision of the Services, whether due to Databot's fault or external causes; (ii) interruptions in the operation of the Platform and/or the Services, or computer failures, telephone breakdowns, disconnections, delays or blockages caused by deficiencies or overloads in telephone lines, data centers, the Internet system or other electronic systems, occurring in the course of their operation; and (iii) other damages that may be caused by third parties through unauthorized intrusions, whether or not within Databot's control.
9.2 Databot does not guarantee the absence of computer viruses or other elements in the Platform introduced by third parties outside Databot that may cause alterations in your electronic and/or logical systems and/or in the electronic documents and files stored in your systems. Consequently, Databot shall in no event be responsible for any damages of any nature that may arise from the presence of viruses and/or other elements that may cause alterations in your physical and/or logical systems, electronic documents and/or files.
9.3 Databot adopts various protection measures to protect the Platform and its contents against computer attacks by third parties. However, Databot does not guarantee that unauthorized third parties may not be able to access the conditions, characteristics and circumstances under which you access the Platform and/or the Services are provided. Consequently, Databot shall in no event be responsible for any damages that may arise from such unauthorized access.
9.4 By accessing the Platform and consequently accepting these Terms and Conditions, you declare that you will hold harmless Databot, its parent company, affiliates, legal representatives, directors, partners, employees, consultants and agents from any claim arising from (i) your breach of any provision contained in these Terms and Conditions and/or any applicable law or regulation, (ii) breach or violation of third-party rights, including, by way of example, other Databot users and/or partners; and (iii) breach of the permitted use of the Platform and the Services.
TEN: PRIVACY.
10.1 Databot is committed to the privacy of its users and those who access the Platform. Databot collects, uses and shares personally identifiable information and non-personally identifiable information, as described in its Privacy Policy. You agree that by accessing the Platform and/or using the Services you agree to the collection of such information, and that your personal data may be collected, used, transferred and processed in accordance with the Privacy Policy and applicable law.
ELEVEN: THIRD-PARTY LINKS.
11.1 The Platform and/or the Services may contain links to third-party websites, advertisers, services, special offers or other events or activities not owned or controlled by Databot. Databot does not endorse or assume any responsibility for any such third-party sites, information, materials, products or services. If you access a third-party website from the Services, you do so at your own risk and understand that these Terms and Conditions and our Privacy Policy will not apply to your use of such sites. You expressly release Databot from any and all liability arising from the use of any third-party website, service or content and agree that your relationships with any third-party website, service or content are solely between you and such third parties. You agree that Databot is not and will not be liable for any loss or damage of any kind you may suffer in your relationships with third parties, and you have no right to claim against Databot.
TWELVE: INDEMNIFICATION.
12.1 You agree to hold harmless Databot, its licensees, licensors, shareholders, directors, officers, employees, contractors, agents and users against all claims, damages, obligations, losses, liabilities, costs or debts and expenses (including but not limited to attorneys' fees) arising from use of and access to the Platform as well as from contracting the Services, including but not limited to any claim arising from: (a) data or Client Intellectual Property transmitted or received by you, (b) access to or use of the Account and/or the Services by third parties using your username and password, (c) violation of these Terms and Conditions and/or any applicable law or regulation.
THIRTEEN: CONFIDENTIAL INFORMATION.
13.1 You agree to protect as confidential and not disclose to any third party any Confidential Information (as this term is defined below) received from Databot, its related companies or otherwise discovered by you in connection with or by reason of the use of the Platform and/or the provision of the Services. For these purposes, "Confidential Information" means information that is not publicly known and that is used, developed or obtained by Databot and/or its related companies, including but not limited to: (a) information, procedures and data obtained and/or developed by Databot or its related companies (including those obtained prior to the date of commencement of provision of the Services) concerning the business or affairs of Databot or its related companies, (b) products or services, (c) costs and pricing structures, (d) analyses, (e) business and accounting methods, (f) computer software, including operating systems, applications and programming lists, (g) organizational charts, manuals and documentation, (h) all production methods, processes, technology and trade secrets, and (i) all other similar and related information, in any form. You also agree to use Confidential Information only for the purpose of fulfilling your obligations under these Terms and Conditions. In order to maintain such a confidentiality framework, you agree to take the security measures you deem necessary and reasonable, including at minimum those you use to protect your own confidential information, which shall not be less than those established in applicable regulations. You must adopt the technical and organizational measures necessary to ensure the security and confidentiality of Confidential Information, so as to prevent its alteration, loss, unauthorized access or processing, and to enable detection of deviations, intentional or otherwise, of Confidential Information, whether the risks arise from human action or the technical medium used.
FOURTEEN: RELATIONSHIP BETWEEN THE PARTIES.
14.1 Access to and use of the Platform, as well as provision of the Services, shall not make you a legal representative or agent of Databot.
14.2 The only relationship existing between the Parties is that which arises from these Terms and Conditions. It is expressly stated that neither you nor your employees and/or subcontractors (where applicable) are employees of Databot, but rather an independent co-contractor bound by a commercial relationship with Databot related to the provision of the Services. In this regard, you represent and warrant that you have the experience, structure and adequate personnel to provide your services to third parties and to fulfill all of the obligations assumed under these Terms and Conditions.
14.3 All labor, social security and/or social insurance obligations that may correspond to you under applicable law in relation to your personnel shall be your responsibility.
14.4 You agree to hold Databot harmless from any claim and/or judicial or extrajudicial demand filed against it by your employees, agents, dependents and/or customers in connection with labor, social security or social insurance matters.
FIFTEEN: LIMITATION OF LIABILITY.
15.1 The Services are provided under the conditions established in these Terms and Conditions and in the manner in which they are currently offered. Use of the Services is at your own risk. The Services are offered without warranty of any kind, whether express or implied, including, but not limited to, warranties of merchantability, fitness for a particular purpose or non-infringement. Databot and its license providers do not warrant that: (a) the Services will be available at any time or in any location, (b) the Services will be uninterrupted or secure, (c) any defect or error in the Services and/or on the Platform will be corrected, (d) the Services will be free of viruses or any harmful components.
15.2 In no event shall Databot, its affiliates, agents, directors, employees or suppliers be liable for direct, indirect, moral, incidental, special, consequential or exemplary damages, including without limitation damages for loss of profits, lost profits or other intangible losses, arising from the use of or inability to use or access the Platform, your account and/or the Services. Under no circumstances is or shall Databot be liable for any damage and/or loss as a result of hacking, alteration or unauthorized access to your account or other use of the Services or your account and the information contained therein, and the provisions of these terms and conditions shall apply.
15.3 Likewise, in no event is or shall Databot be liable for: (i) anything attributable to you, (ii) the use you make of the Services and/or the Platform, (iii) errors or inaccuracies in the Client Intellectual Property, (iv) direct or indirect damages you may cause to third parties, (v) personal property injuries or damage of any nature resulting from your access to or use of the Services and/or the Platform, (vi) unauthorized access to or use of Databot's servers and/or any personal information maintained thereon, (vi) any interruption or cessation of transmission from the Services and/or the Platform, (vii) any error, virus, trojans or similar that may be transmitted through the Services and/or the Platform by a third party, (viii) any error or omission in any Client Intellectual Property or any loss or damage incurred as a result of the use of any Client Intellectual Property published, emailed, transmitted, or in any way made available through the Services and/or the Platform, (ix) any Client Intellectual Property of a user or any conduct that is defamatory, offensive, or illegal carried out by third parties and/or (x) cases where the Services do not meet the user's needs. In any event, in no event shall Databot, its agents, directors, employees, suppliers or licensors be liable to you for claims, proceedings, obligations, damages, losses or expenses in an amount exceeding what you paid for the Services.
15.4 Any Client Intellectual Property downloaded or obtained through the use of the Services is downloaded at your own risk and you shall be solely responsible for any damage to your computer system and/or mobile device or for loss of data resulting from such download or from the use of any of the Services. Databot does not warrant, and shall not be responsible for, products or services offered by third parties through the Platform and/or any of its Services, nor shall Databot be a party to such transactions and shall not monitor any transaction between you and third-party providers of products or services.
15.5 Given the characteristics of the Services, Databot may at any time perform routine maintenance tasks and/or improvements to the Services. For this reason and due to other possible unforeseeable contingencies related to the internet, you accept risks and imperfections or unavailability of third-party servers, and you expressly waive any right to claim contractual or extracontractual liability or damages from Databot for possible failures, slowdowns or errors in access to and use of the Platform, your account and/or provision of the Services for causes not attributable to Databot.
15.6 The Services have a high-availability and auto-scaling service infrastructure, which will be available seven days a week, 24 hours a day. Notwithstanding this: (i) Databot reserves the right to carry out scheduled suspensions of access to and use of the Platform, your account and those related to the provision of the Services, of which Databot may give prior notice by email or at URL:http://____ or any other means, with a minimum advance notice of 24 (twenty-four) hours for the purpose of performing maintenance, repair or other tasks related to the provision of the Services. Likewise, Databot may carry out unscheduled suspensions when, in its sole discretion, there are emergency reasons, without this giving rise to any right to claim and/or compensation on your behalf.
15.7 You must immediately notify Databot of all Service failures, and Databot will inform you of the nature of the corresponding Service failure and the expected repair time. With a view to restoring the Service, you must, if necessary, provide all reasonable and necessary support requested by Databot. Databot will inform you as soon as possible when the malfunction is not related to the Service. Once the eventual failure has been repaired, you will be immediately notified by Databot.
15.8 This limitation of liability applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if Databot has been advised of the possibility of such damages.
SIXTEEN: MODIFICATIONS.
16.1 Databot reserves the right to modify these Terms and Conditions from time to time and will always publish the most updated version on its website. In the event of modifications to these Terms and Conditions that, in Databot's judgment, are fundamental, Databot may notify you by an additional method (for example, by email to the email address associated with your account). Changes to these Terms and Conditions may be published on the website or at the URL corresponding to the Terms and Conditions, so you should check those pages regularly. By continuing to access or use the Services after the modifications have been published, you agree that you will be bound by the modified terms and conditions. If you do not agree with the new terms, you must immediately stop accessing the Platform and using the Services.
SEVENTEEN: TERMINATION.
17.1 In the event of termination prior to the expiration of the contracted monthly or annual cycle, you shall have no right to any refund for the amount corresponding to the monthly or annual cycle paid under this agreement.
17.2 If either party fails to comply with its material obligations hereunder and does not remedy such breach within 30 days of written notice from the other party, the non-breaching party may terminate the provision of the Services and/or use of the Platform.
17.3 All provisions hereof which by their nature should survive any termination, including but not limited to provisions relating to liability limits, indemnification, warranties or property rights matters, shall remain in full force and effect regardless of the termination hereof.
17.4 In the event that the Client wishes to terminate this agreement, it must notify Databot in writing with a minimum advance notice of sixty (60) calendar days prior to the date on which it wishes the cancellation to take effect. If such notice is not given on a business day and during business hours, it will be deemed to have been given on the next business day following such notification.
Failure to give notice within the established period will result in automatic renewal of the service for a period equal to that originally contracted.
Databot reserves the right to modify this agreement or to suspend the Service temporarily or permanently, upon reasonable advance notice to the Client, in the event of the Client's breach of any of the obligations set forth in this agreement, or due to force majeure.
EIGHTEEN: GOOGLE SERVICES.
The user grants Databot authorization to establish a connection with their Google services, including Gmail, Drive, Calendar and/or other associated services. Databot undertakes to use this connection solely for the purpose of providing the contracted Services, and not to share or disclose information obtained through this connection with third parties, unless necessary to comply with Databot's legal or contractual obligations. The user may revoke this authorization at any time through the settings of their account on the Google platform.
NINETEEN: OTHER LEGAL TERMS.
19.1 These Terms and Conditions and any rights and licenses granted herein may not be transferred or assigned by you, but may be assigned by Databot without restriction or limitation. Any attempted transfer or assignment by you shall be null and void.
19.2 In the unlikely event that Databot has been unable to resolve a dispute with you after attempting to do so informally, both you and Databot agree that any claim, dispute or controversy (excluding injunctive relief or equitable compensation sought by Databot) arising from or in connection with, or in relation to these Terms and Conditions, or the breach or alleged breach thereof (collectively, "Claims"), shall be submitted to the ordinary courts of the City of Santiago de Chile, Chile, with the Parties submitting to Chilean law, unless otherwise provided in these Terms and Conditions. Nothing in this section shall be deemed to prevent Databot from seeking injunctive and/or equitable relief from the competent authority when necessary to protect any of Databot's property interests. ALL CLAIMS MUST BE BROUGHT BY THE PARTIES INDIVIDUALLY, AND NOT AS PLAINTIFFS OR CLASS MEMBERS IN ANY CLASS ACTION OR COLLECTIVE PROCEEDING. YOU AGREE THAT, BY ACCEPTING THESE CONDITIONS, YOU AND DATABOT WAIVE THE RIGHT TO A JURY TRIAL OR TO PARTICIPATE IN A CLASS ACTION OR CLASS ACTION LAWSUIT.
19.3 These Terms and Conditions, together with all amendments and additional agreements you may enter into with Databot in relation to the Services, shall constitute the entire agreement between you, your Organization (where applicable) and Databot. If any provision of these Terms and Conditions is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms and Conditions, which shall remain in full force and effect.
19.4 No waiver of any term of these Terms and Conditions shall be deemed a waiver of other terms not expressly detailed, and Databot's failure to enforce any right or provision under these Terms and Conditions may be considered a waiver of such right or provision.
19.5 Databot may give notices, if required by law or for other business-related purposes, through a general notice on the Platform, your email, your Account, paper letter or mail, or any other means, at its sole discretion.
19.6 Should you need to contact Databot to resolve any query in relation to these Terms and Conditions, you may do so by writing to hola@databot.cl