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Keep your team informed in Slack

Connect Databot with Slack and receive alerts when conversations are urgent or escalated. Your team acts in seconds.

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  • Escalation alerts

    Slack notification when the bot escalates to a human agent.

  • Daily summaries

    Receive a key metrics summary in your Slack channel every morning.

  • Fast response

    Reply to conversations directly from Slack without switching apps.

Frequently asked questions

Which Slack channel do notifications go to?

You can configure which Slack channel you prefer for each type of alert.

Can I reply to customers from Slack?

Yes, with the bidirectional integration you can reply to WhatsApp or web chat messages directly from Slack.

Slack + Databot

Empieza hoy, sin configuración técnica

Conecta tu cuenta en minutos y automatiza desde el primer día.

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