Critical solutions for industries that need certainty.
Retail, fintech, education, government, health, industrial and more. Dedicated work teams, operational continuity and proven security in high-volume operations.
Critical operations trust Databot
We operate where context matters.
An agent for a clinic is not the same as one for a bank. Each implementation is designed with the knowledge, flows and systems of your sector.
What we deliver when the project matters.
Dedicated work teams.
We don't hand you a dashboard and wish you luck. An assigned team designs, builds and operates your agent in weekly sprints, with the same people throughout the entire cycle.
Operational continuity.
Staging environments for testing, proactive monitoring, direct escalation to engineering and rollback processes. Operations keep running when something changes.
Security and trust.
Encryption in transit and at rest, enterprise SSO authentication, traceable audit logs, processing contracts and private hosting options for data sovereignty.
Proven production experience.
More than 200 implementations, millions of managed conversations and cases in retail, finance, health, education and critical operations. Accumulated learning, not improvisation.
Four roles working with you.
A team assigned to your account during the project and continuously after launch. The same people throughout the entire lifecycle — no passing the buck.
Solutions Engineer
Leads the technical design, defines the integration architecture and resolves complex challenges. Your technical point of contact.
AI Specialist
Configures the AI Agent, writes and versions prompts, designs tools and measures model quality every week.
Account Manager
Coordinates milestones, aligns expectations, manages the roadmap and is your direct channel with Databot leadership.
Customer Success
Ensures adoption, trains your team, monitors metrics and proactively suggests optimisations.
Controls designed to operate with confidence.
Built to pass the security processes of banks, large retailers, health institutions and regulated operations.
Enterprise SSO
Authentication with Okta, Azure AD, Google Workspace and other SAML 2.0 providers.
Encryption in transit and at rest
TLS 1.3 for all traffic, AES-256 encryption for data at rest and managed keys.
Traceable audit logs
Complete record of every action by the agent, human agents and administrators. Exportable.
Hosting options
Deploy on our infrastructure or in your cloud account (AWS / GCP / Azure) for data sovereignty.
DPA & GDPR
Processing contracts, right to erasure and anonymisation of personal data in logs.
Auditable processes
Internal control documentation, incident management and security policies available under NDA.
Real implementations.
Visitor support across 3 shopping centres with 24/7 coverage, intelligent routing and auditable satisfaction metrics.
Omnichannel "EMA" agent, integrated with internal systems and routing to specialised human teams by category.
Real-time lead qualification from multiple channels, syncing with Salesforce and respecting complex business rules.
Deep Salesforce integration with custom tools, dynamic qualification rules and smooth handoff to agents.
Handle real estate inquiries 24/7, qualify prospects and schedule visits without the team missing weekend leads.
AI agent with project knowledge loaded as documents, custom CRM integration and automatic scheduling.
Your next agent, built with your team.
Schedule a conversation with a Solutions Engineer. We leave with a preliminary map of use cases and a realistic estimate of what can be done.
- Preliminary use case map for your business
- Feasibility analysis of critical integrations
- Investment estimate and timeline
- Proposed assigned work team
- Access to references under NDA