● SOLUTIONS · USE CASE

The cart doesn't get lost,
it gets a conversation.

When a customer abandons the cart, Databot messages them on WhatsApp at the optimal moment — with their consent — understands the real objection, resolves it and closes the sale. Not a blast, it's a conversation.

15–25%recovery rate
+38%ROI vs. email
0mass opt-outs
Recovery Metrics
2 hours after abandonment
Hi Camila! 👋 I saw you left these items in your cart. Can I help?
Floral dress M
$39.990
+ 2 more items · Total $89.970
I was unsure about the size, not sure if M fits 😅
I get it. That dress runs slim — if you're between M and L, I'd go with L. Free exchange within 30 days if it doesn't fit 💜
✓ Switch to L View size guide
DETECTION & TIMING

We reach out when it matters, not when it annoys.

The bot detects abandonment as soon as the cart goes inactive. Learns the optimal timing per segment (high ticket waits longer, low ticket faster) and respects schedules — nothing at 3am, nothing on holidays, nothing outside the customer's preferred hours.

  • Detection as soon as the cart goes inactive
  • Optimal window by cart value
  • Time zone & schedule respect
  • Anti-spam rules (no message if bought in last 7 days)
  • Mandatory opt-in before first message
OPTIMAL WINDOW BY CART VALUE
0 min
Abandonment
10 min
Low ticket
45 min
Mid
2h
High ticket
24h
Last
Cart $15,000
Message at 10 min
Cart $250,000
Message at 2h
Schedule respected
9–21h customer timezone
No Sundays
Unless explicit opt-in
CONVERSATION, NOT TEMPLATE

We understand the real objection.

"It's expensive", "not sure about the size", "don't want to pay shipping", "thinking about it for payday". The bot recognizes the objection, responds with an argument or solution (coupon, size, deadline) and closes in the chat — without routing to a human unless necessary.

  • Objection detection (price, size, shipping, doubts)
  • Response with argument or incentive
  • Dynamic coupons by rules you define
  • Direct checkout link inside the chat
  • Handoff to human if objection is complex
top detected objections · last 30 days
Price / "it's expensive"
→ 10% coupon based on margin
38%
Size doubt
→ Guide + free exchange
22%
Shipping cost
→ Free shipping above threshold
18%
Delivery time
→ Live ETA + alternative
12%
Thinking about it
→ Reminder in 48h
10%
MEASURABLE RESULTS

Clean attribution. You know which sale is the bot's.

Dashboard with recovered carts, recovered value, ROI vs. WhatsApp message cost, top objections, and response cohort. Connected to your e-commerce, it attributes the conversion to the right channel.

  • Recovered carts / day / cohort
  • Recovered value and ROI per campaign
  • Top objections to optimize your site
  • Attribution to WhatsApp in your BI
Recovery · Last 30 days ● live
247
Recovered carts
$18.4M
Recovered value
22%
Rate
Recovered carts / day
30 days ago Today
REAL IMPACT

The lost cart, recovered.

15–25%
Recovery rate

Of abandoned carts converted to sales.

+38%
ROI vs. email

WhatsApp has 5× more opens and 10× more replies.

<10 min
Optimal window

Average time between abandonment and first message.

Zero
Mass opt-outs

With explicit consent and controlled frequency.

+22%
Carts without discount

Recovered with conversation alone, no promo.

$0
Additional setup

Connect your e-commerce and it's ready.

How many carts did you lose last month?

Let's calculate together what percentage you could recover with Databot — takes 30 minutes.

Schedule a call →