● SOLUTIONS · USE CASE

Activate users on
day one. Every day.

Databot welcomes the new user, walks them through the steps that matter and teaches them to use your product conversationally. Not a single welcome email ignored, not a user lost on the first screen.

+38%W1 activation
-52%'how do I' tickets
24/7live onboarding
Onboarding · MI-IA day 1 · 09:14
👋
Welcome sent
2 min post-signup
2 of 5 steps
In progress
🎯
Activation
Expected tomorrow
💬
Last interaction
8 min ago
Hi Camila! I'm MIA 👋 I'll help you get Databot up and running in 5 minutes.
Let's start with the first step: shall we connect your WhatsApp Business now?
Yes, let's go
WELCOME ON THE CHANNEL THEY ALREADY USE

The new user opens WhatsApp. Databot says hi.

When someone completes registration or buys for the first time, the bot reaches out on WhatsApp — not in a spam folder. It greets them by name, confirms what they bought and tells them the next step.

  • Automatic trigger post-signup / post-sale
  • Personalization with CRM data
  • Welcome via WhatsApp, email or web widget
  • First message in <60s
Trigger post-signup automation
Active rule
When new user registers → send WhatsApp greeting with name + first step.
Hi Camila! Welcome to Databot 🎉
I see you've created your account. In 5 minutes we can have the bot live. Shall we start?
CONVERSATIONAL CHECKLIST

The important steps, guided one by one.

Connect account, upload logo, invite a teammate. Instead of a product tour, the bot proposes steps in the chat, celebrates completions and offers help if the user stops.

  • Configurable steps without code
  • Completion detection from your backend
  • Contextual help if the user gets stuck
  • Re-activation 24–72h if they drop off
Checklist · Camila R. 2 of 5
Connect channel
Upload logo and colors
Upload 3 documents next
4
Invite a teammate
5
Test the bot live
TIPS AT THE RIGHT MOMENT

"Did you know…" when it still matters.

When the user has mastered the basics, Databot shows an advanced feature — but only if they'll need it. Zero empty notifications. Yes to measured engagement growth.

  • Segmentation by behavior
  • Staggered sends at week 1, 2 and 4
  • Open, click and activation metrics
  • A/B testing of messages
Scheduled tips week 2
Mon 10:00 ● sent
Did you know you can create your own taxonomy?
Wed 15:00 ● opened
Try quick replies in Databot Live
Fri 09:00 ● queued
Connect your CRM to enrich contacts
IMPACT

New users who actually reach value.

+38%
Week 1 activation

vs. email-only onboarding.

-52%
'How do I' tickets

Fewer basic questions to support.

+27%
Feature adoption

New users engage with more than 2 product sections.

<60s
First message

From signup to the bot's greeting.

3x
Month 1 retention

For users who completed the full onboarding.

0
Lost emails

Everything reaches WhatsApp, not spam.

How many new users drop off in the first week?

We'll show you in 30 minutes how to bring them to the 'aha' moment with Databot.

Schedule a call →